TelBru, A Transformed Company
As the premier telecommunications company in Brunei Darussalam and a leading service provider for fixed line, broadband services, leased lines and data services, Telekom Brunei Berhad (TelBru) has set a strategic direction and develop a comprehensive plan to achieve its objectives in order to build a successful, sustainable and profitable telecoms business.
TelBru was incorporated on the 30th May 2002 under the Company Act Chapter 39 as a Public Limited Company and has been fully operational since April 2006 when Department of Telekom Brunei (JTB) was corporatized on 1st April 2006.
Today the company employs more than 900 staff and is undergoing a major transformation which aims to dominate the broadband market share and move up the ICT value chain from a pure infrastructure to provider of value added services. It will continue to offer innovative products to address customer needs at affordable rates at the same time enhance customer satisfaction and loyalty, and greater employee satisfaction.
TelBru has begun a strategy of ongoing transformation that has reshaped the company to what it is now - a dynamic and transformed organization with a high performance work culture, effective leadership and highly motivated and performance-driven workforce.
The No.1 multi-play operator; advancing the ICT development of Brunei
Everyone in TelBru puts the customer at the centre of everything we do; our aim is 100% customer satisfaction.
We work together as one team, and we reject politics and bureaucracy.
We will always be the No.1 company for quality and will hold the highest local and international accreditation.
Honesty and transparency shall be the hallmark of all TelBru staff irrespective of position or rank.
Behaviour & Respect
We shall at all times shall be positive and up-beat with a ‘can-do’ attitude, but always with humility, never with arrogance.